HEALTH & SAFETY: Coronavirus update for our patients
UPDATED 22 NOVEMBER 2021
From Monday, 22 November, we will return to providing face to face consultations for the most of our patients. The ACT has done such a great job of responding to the pandemic, and it is good to see vaccination rates being so high. We look forward to seeing you in person in the clinic.
If you would like to have a tele-health consultation with your physician, please call our staff on 02 6282 4955 to make arrangements.
It is so important not to come into the clinic if you are having any viral symptoms which may represent Covid infection. Please call our staff and reschedule for a tele-consultation if you have any doubt about your health status.
If you are feeling well, and are able to come into clinic, please remember to scan the QR code at the front door. We are asking all patients to wear a face mask while inside the clinic. Sleep studies continue to be performed in a safe manner.
Our call centre telephone answering hours have increased, and staff will now answer incoming calls from 9:15 AM until 4:45 PM. There is a lunch break for them between 1 PM and 1:45 PM.
We are looking forward to helping all our patients. Please contact us on 02 6282 4955 if you have any questions.
During these uncertain times, the safety and wellbeing of our doctors, staff, patients and our community at large are paramount.
Whilst we continue to monitor the situation closely, we’ve already put into place various precautionary practices and initiatives to minimise risk of exposure and infection to the Coronavirus. These are based on recommendations from the Australian Department of Health, ACT Health and the World Health Organisation.
Additional help and advice for our patients
A number of resources are available online to stay informed (including the links provided above), and our staff are also on hand from 9am – 5pm Monday to Friday to answer any questions or provide further updates.
If you have an upcoming face-to-face consultation, but may be experiencing flu-like symptoms or been in contact with others who have displayed flu-like symptoms, or have recently been in a hot-spot area within Australia, or returned from overseas travel, please reschedule your appointment as soon as possible to avoid exposing others unnecessarily.
If you are unable or unwilling to visit the Clinic at this time, we can offer a Telehealth consultation by telephone so you can access ongoing or additional care and treatment.
The current environment is continuously changing as the Coronavirus pandemic spreads globally but we will continue to take a balanced and informed approach. Please contact us on 6282 4955 or if we can assist you in any way.