HEALTH & SAFETY: Coronavirus update for our patients

UPDATED 16 AUGUST 2021

During Lockdown in the ACT we will continue to offer consultations for our patients, and all consultations will be by telehealth. If you have a consultation booked, our Doctors will call you as close to the allocated time as possible. Our normal fees will apply. The doctor can advise when and if a face to face consultation should be arranged.

Sleep studies will be performed in a safe manner, and our staff will call you to make arrangements for this.

During lockdown, we will be operating with reduced hours, and the telephones will be answered from 10am to 3 pm each business day.

We look forward to helping all our patients. Please contact us on 02 62824955 if you have any questions, 10am to 3 pm Monday to Friday.

 

Pandemic response

During these uncertain times, the safety and wellbeing of our doctors, staff, patients and our community at large are paramount.

Whilst we continue to monitor the situation closely, we’ve already put into place various precautionary practices and initiatives to minimise risk of exposure and infection to the Coronavirus.  These are based on recommendations from the Australian Department of HealthACT Health and the World Health Organisation.

 

Additional help and advice for our patients 

A number of resources are available online to stay informed (including the links provided above), and our staff are also on hand from 9am – 5pm Monday to Friday to answer any questions or provide further updates.

If you have an upcoming face-to-face consultation, but may be experiencing flu-like symptoms or been in contact with others who have displayed flu-like symptoms, or have recently been in a hot-spot area within Australia, or returned from overseas travel, please reschedule your appointment as soon as possible to avoid exposing others unnecessarily.

If you are unable or unwilling to visit the Clinic at this time, we can offer a Telehealth consultation by telephone so you can access ongoing or additional care and treatment.

The current environment is continuously changing as the Coronavirus pandemic spreads globally but we will continue to take a balanced and informed approach.  Please contact us on 6282 4955 or if we can assist you in any way.